Safety culture – disjointed. Athletes and families are unaware of their rights and organizational standards. Low share of wallet.
New customer welcome plan (established athletes/parents welcome new ones)
Knowing how to effectively engage your athletes helps you attract and delight them at every turn in the athlete journey. For new athletes, this means creating interactions that are positive, memorable, and unique to each athlete. That’s how you create an experience that elevates your organization and your safe culture.